According to AI Tier List, Google Gemini is rated Tier S for Chatbot & Conversation. Below are 23 alternatives in the same category, ranked by our tier ratings. Google Gemini is our top-rated pick in this category, so these alternatives mainly suit different budgets or workflows.
A powerful AI assistant from Anthropic, excelling in complex reasoning and creativity.
Strengths: Advanced reasoning and coding capabilities, Agentic computer control, Live shareable artifacts, Enterprise design system integration, Large context handling
OpenAI's AI chatbot that retrieves and synthesizes internet information via web browsing.
Strengths: Extensive knowledge base, real-time web access, complex query understanding, natural conversation, diverse applications
An enterprise conversational AI platform for building intelligent virtual agents.
Strengths: Enterprise scalability, auto-generating AI agent technology, multi-channel integration, complex dialogue management, robust analytics and reporting
AI-powered e-commerce customer service automation platform.
Strengths: E-commerce specialized AI Agent, Advanced automated workflows, Deep Shopify integration, Efficient ticket management, Data-driven customer interactions
Enterprise conversational AI platform specializing in virtual assistant development.
Strengths: Powerful agent platform (Artemis), Enterprise-grade governance, Microsoft 365 ecosystem integration, Optimization of complex multi-agent workflows
OpenAI introduces its latest high-performance AI model family, GPT-5.6.
Strengths: Three model variants (Sol, Terra, Luna), specialized capabilities for cybersecurity and biology research, flexible pricing, advanced reasoning capabilities
An open-source framework for developers to build advanced conversational AI assistants and chatbots.
Strengths: LLM-native architecture (CALM), no-code visual builder (Rasa Studio), strong data privacy and compliance, MCP tool integration, flexible on-premise deployment
AI-powered customer service automation platform
Strengths: Unified Reasoning Engine, Multi-channel support (voice, chat, email), Complex reasoning capabilities, Enterprise-grade customer service automation
Integrates generative AI into Amazon Connect to enhance customer service efficiency.
Strengths: AWS infrastructure integration, Contact center specialized features, Automatic customer issue detection, Enhanced agent support, Enterprise-grade security
Amazon Lex is a service for building powerful AI chatbots.
Strengths: AWS integration, Alexa-based technology, scalability, natural language understanding, multi-language support
An enterprise conversational AI platform automating complex IT and business processes.
Strengths: Cognitive conversational AI, complex process automation, enterprise scalability, optimized WordPress booking management, flexible pricing
A platform for creating and interacting with AI characters.
Strengths: Immersive character conversations, active user community, intuitive interface, diverse character creation
No-code AI chatbot builder for Messenger and Instagram.
Strengths: No-code interface, Messenger/Instagram optimization, marketing automation, user-friendly dashboard, proven stability
Google's multimodal AI model providing real-time information and web-based responses.
Strengths: Real-time web access, Google services integration, Multimodal capabilities, Information retrieval and summarization, Complex query handling
An open-source conversational AI chatbot developed by Hugging Face.
Strengths: Free to use, Supports various open-source models, Integration with Hugging Face ecosystem, Transparency and data privacy, No-account access
A conversational AI platform for customer support, search, and knowledge management.
Strengths: Advanced NLP technology, Enterprise-grade CX automation, Model-agnostic architecture, Multilingual support, Knowledge management integration
An AI chatbot for customer service, instantly resolving queries and automating support workflows.
Strengths: Instant customer query resolution, Automated support workflows, Seamless integration with existing Intercom platform, 24/7 customer support, High reliability
Builds conversational chatbots for websites, WhatsApp, and more without coding.
Strengths: No-code development, multi-platform support (web, WhatsApp), easy conversational experience creation, AI-powered builder integration, business automation
Chatbot builder for Messenger, Instagram, and WhatsApp automation.
Strengths: Platform optimization (Messenger/Instagram/WhatsApp), Intuitive drag-and-drop interface, Robust integrations (Shopify/Zapier, etc.), Marketing automation efficiency, AI Onboarding Buddy for new users
A conversational platform aggregating various AI models.
Strengths: Access to diverse latest AI models, user-friendly interface, custom bot creation, cross-device synchronization, fast response times
A live chat and chatbot platform for business customer communication, lead generation, and instant support.
Strengths: Easy setup and use, AI chatbot automation, various CRM integrations, real-time customer support, lead generation features
An AI companion chatbot for emotional support and conversation.
Strengths: Excellent empathy, personalized 3D avatar interaction, emotional support provision, user-friendly interface
AI chatbot-driven conversational marketing and sales platform.
Strengths: Historical lead qualification capabilities, Excellent CRM integration, Sales automation workflows
| Tool | Tier | Pricing | Best For |
|---|---|---|---|
| Google Gemini(compared) | S | Freemium | research, summarization, content-generation |
| Claude | S | Freemium | ai assistant, large language model, llm |
| ChatGPT (with web browsing) | A | Freemium | chatbot, ai-search, web-browsing |
| Cognigy.AI | A | Enterprise | conversational-ai, enterprise, virtual-agent |
| Gorgias | A | Paid | customer service, ecommerce, automation |
| Kore.ai | A | Enterprise | conversational-ai, virtual-assistant, enterprise |
| OpenAI launches its new family of models with GPT-5.6 | A | Paid | openai, gpt-5.6, llm |
| Rasa | A | Freemium | chatbot, conversational-ai, open-source |
| Ada | B | Enterprise | customer-service, automation, chatbot |
| AI Assistant | B | Enterprise | aws, contact-center, customer-service |
| AI Chat Builder | B | Paid | chatbot, aws, lex |
| Amelia | B | Freemium | enterprise, conversational-ai, automation |
| Character.AI | B | Freemium | ai-character, chatbot, conversation |
| Chatfuel | B | Freemium | chatbot, no-code, messenger |
| Gemini (with web access) | B | Freemium | google, multimodal, web-access |
| HuggingChat | B | Free | chatbot, open-source, llm |
| Inbenta | B | Enterprise | conversational-ai, customer-support, nlp |
| Intercom Fin | B | Enterprise | customer-service, chatbot, automation |
| Landbot | B | Freemium | chatbot, no-code, conversational-ai |
| ManyChat | B | Freemium | chatbot, automation, marketing |
| Poe | B | Freemium | ai-aggregator, chatbot, multi-model |
| Tidio | B | Freemium | live-chat, chatbot, customer-support |
| Replika | C | Freemium | emotional support, ai companion, chatbot |
| Drift | D | Enterprise | chatbot, marketing, sales |
